Privacy Policy
Your privacy is important to us
Last updated: December 26, 2025
GrahaGuru Shop ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shop.grahaguru.in and make purchases from us.
1Information We Collect
Personal Information
When you place an order or create an account, we collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Order history and preferences
Payment Information
Payment details are processed securely through our payment partners (Razorpay, PayU). We do not store your complete credit/debit card numbers on our servers.
Automatically Collected Information
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website
- Cookies and similar technologies
2How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support and respond to inquiries
- Send promotional communications (with your consent)
- Improve our website and services
- Prevent fraud and ensure security
3Information Sharing
We do not sell your personal information. We may share your data with:
- Payment Processors: To process your payments securely
- Shipping Partners: To deliver your orders (Delhivery, BlueDart, India Post)
- Analytics Providers: To understand website usage (Google Analytics)
- Legal Requirements: When required by law or to protect our rights
4Data Security
We implement appropriate security measures to protect your personal information:
- SSL/TLS encryption for all data transmission
- Secure payment processing through PCI-compliant gateways
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
- Secure data storage with encryption at rest
5Cookies & Tracking
We use cookies and similar technologies to:
- Remember your preferences and cart items
- Analyze website traffic and usage patterns
- Personalize your shopping experience
- Show relevant advertisements
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
6Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Opt-out of marketing communications
- Withdraw consent at any time
Contact Us
For any privacy-related questions or to exercise your rights, contact us:
Email: support@grahaguru.in
Phone: +91 93253 39446
Address: GrahaGuru, India