Shipping Policy
Fast, secure delivery across India
Last updated: December 26, 2025
Free Shipping
On orders above ₹499
5-7 Days
Standard delivery time
COD Available
Across India
1Shipping Charges
| Order Value | Shipping Charge |
|---|---|
| Above ₹499 | FREE |
| Below ₹499 | ₹49 |
* Shipping charges are calculated at checkout based on your cart total.
2Delivery Time
| Location | Estimated Delivery |
|---|---|
| Metro Cities (Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Pune) | 3-5 business days |
| Tier 2 Cities | 5-7 business days |
| Remote Areas | 7-10 business days |
Note: Delivery times are estimates and may vary due to courier delays, weather conditions, or public holidays. Business days exclude Sundays and national holidays.
3Order Processing
- Orders are processed within 24-48 hours of placement
- Orders placed on weekends/holidays are processed on the next business day
- Products undergo energization (Prana Pratishtha) before shipping
- You'll receive an email/SMS with tracking details once shipped
4Courier Partners
We ship through trusted courier partners to ensure safe and timely delivery:
Delhivery
BlueDart
DTDC
India Post
* Courier partner is selected based on your pin code and product type.
5Secure Packaging
All products are carefully packaged to ensure safe delivery:
- Gemstones are packed in protective pouches/boxes
- Fragile items are bubble-wrapped and cushioned
- Tamper-proof packaging for security
- Certificate and energization documents included
- Discreet packaging - no product names on the outer box
6Order Tracking
Once your order is shipped, you'll receive tracking information via:
- SMS to your registered mobile number
- Email to your registered email address
You can also track your order by visiting our Order Tracking page or contacting our support team.
7Cash on Delivery (COD)
- COD is available across India
- No additional charges for COD orders
- Please keep exact change ready for the delivery person
- Verify the product before making payment
Tip: For faster delivery and additional discounts, consider paying online via UPI, Credit/Debit Card, or Net Banking.
8Shipping Restrictions
- Currently, we ship only within India
- International shipping will be available soon
- Some remote areas may have limited courier service
- P.O. Box addresses are not accepted
If your pin code is not serviceable, please contact us for alternative arrangements.
Need Help?
For shipping-related queries, contact us:
Email: support@grahaguru.in
Phone: +91 93253 39446
WhatsApp: +91 93253 39446