Shipping Policy
Fast, secure delivery across India
Last updated: December 26, 2025
Free Shipping
On orders of ₹499 or more
5-7 Days
Standard delivery time
COD Available
Across India
1Shipping Charges
| Order Value | Shipping Charge |
|---|---|
| ₹499 or more | FREE |
| Below ₹499 | ₹49 |
* Shipping charges are calculated at checkout based on your cart total.
2Delivery Time
| Location | Estimated Delivery |
|---|---|
| Metro Cities (Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Pune) | 3-5 business days |
| Tier 2 Cities | 5-7 business days |
| Remote Areas | 7-10 business days |
Note: Delivery times are estimates and may vary due to courier delays, weather conditions, or public holidays. Business days exclude Sundays and national holidays.
3Order Processing
- Orders are processed within 24-48 hours of placement
- Orders placed on weekends/holidays are processed on the next business day
- Any optional product service is included only when shown on the product or order
- Tracking details appear with the order when the courier supplies them
4Courier Partners
We ship through trusted courier partners to ensure safe and timely delivery:
Delhivery
* Courier partner is selected based on your pin code and product type.
5Secure Packaging
All products are carefully packaged to ensure safe delivery:
- Gemstones are packed in protective pouches/boxes
- Fragile items are bubble-wrapped and cushioned
- Tamper-proof packaging for security
- Product documents included when the listing says they are part of the order
- Discreet packaging - no product names on the outer box
6Order Tracking
Once your order is shipped, you'll receive tracking information via:
- The signed-in Orders page
- Order messages sent by the shop or courier when available
You can also track your order by visiting our Order Tracking page or contacting our support team.
7Cash on Delivery (COD)
- COD is available across India
- No additional charges for COD orders
- Please keep exact change ready for the delivery person
- Verify the product before making payment
Tip: For faster delivery and additional discounts, consider paying online via UPI, Credit/Debit Card, or Net Banking.
8Shipping Restrictions
- Currently, we ship only within India
- International shipping will be available soon
- Some remote areas may have limited courier service
- P.O. Box addresses are not accepted
If your pin code is not serviceable, please contact us for alternative arrangements.
Need Help?
For shipping-related queries, contact us: